Business Type
Marketing Solutions and Sales Support
Service Area
National
What We Do
Now in our 25th year, Marketing Support Network helps companies increase market penetration, improve customer service, and decrease fixed overhead with quality, well planned and executed call center based business solutions. From Fortune 500 companies to much smaller firms, Marketing Support Network is the best choice for your business partner.
Our inbound call center provides you with quality, experienced call center staff, all based in the U.S., and customized technology solutions for all order taking, customer service, tech support, and dealer locator applications. All operator stations are web enabled, and our customer applications create just the right environment for your project from both the human and technology sides.
Marketing Support Network’s outbound call center services offer effective strategies for the business to business market, as well as offering selected consumer applications. Giving you the latest in technology, as well as professionals trained in our proprietary Approach Tree communication skills system, MSN gives you excellent outbound results that also build rapport for future contact. Outbound services include appointment setting, lead generation, database building, market research, subscription renewals & requals for controlled circulation subscriptions, membership campaigns, event registration, inside sales programs, and customer satisfaction surveys.
Our technology services are varied and completely customizable. We offer, among other applications, customized server and web based Access and SQL solutions, as well as experience in Salesforce and Act!. Data transfer and updates can take place in a wide variety of formats ranging from comma delimited to Excel to real time XML transfer. We also work with internal client applications, having had experience implementing a wide variety of systems.
MSN also offers complete fulfillment and data entry services, special project management, and a wide variety of other marketing, sales, and customer support services. Please go to our web site for additional information about our consulting services and direct marketing programs.
For unparalleled service, scalability, quick response to program changes, and effective project management, call or email today for a quote, and find out why Marketing Support Network is the best choice for your business partner.